Returns

Returns

We do hope you love your goods but we do appreciate that sometimes you might change your mind. 

You can return goods to us within 28 days of receipt in their original packaging with the order number enclosed.  Please send your returns to:

Returns Department, Lisa Comfort Home, 319 Essex Rd, London, N1 2BD

You are responsible for the cost of returning your goods to us, unless you received a faulty or damaged item or we sent you the wrong item.

Please repack your goods carefully, preferably in the original packing, to prevent any damage to the items in transit.

As soon as we have received and inspected your returned goods, we will notify you of your refund or replacement via email. We aim process returns as soon as possible once they have reached our shop.

Please note we cannot accept returns of any goods that have been used or washed. Many of our items are handmade so please make sure you read any care instructions and disclaimers on product variations.

We will typically refund your money using the same method used by you to pay for your purchase.

Read our full Returns Policy here